The [[wiki.openpro.com/doku.php?id=products:distribution:order-entry:so-app-guide|RMA Listing]] screen shows a list of goods that have been returned to the store(s) either for refund, replacement or repair. once you click **Make Report**, you will see all RMA processes done with details such as RMA Number, customer PO number, RMA date and status. {{:programs:so_rmalisting01.png?nolink|}} {{:programs:so_rmalisting02.png?nolink|}} rma_num: This is a unique RMA document number invoice_num: This the customer invoice number cust_po_num: This is the customer PO number rma_date: This is the date when the RMA was issued status: Describes the stage of the RMA process whether complete or open in different stages