The [[http://wiki.openpro.com/doku.php?id=programs:customer_find|Mass Email]] tab allows you to send an email to multiple customers at the same time. For examples, if you want to send a standard //sales order complete// email without creating afresh for each customer, you just need to select a template that will autopopulate your message body with a generic message. {{:programs:so_wizard_massemail01.png?nolink|}}